For Providers: Forms and Documents

Looking for the right form or document to help care for your patients? Find what you need to get your work done quickly.

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Assessment forms

Acute inpatient hospital assessment form – Blue Cross and BCN commercial

Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

Skilled Nursing Facility and Acute Inpatient Rehabilitation form for Blue Cross and BCN commercial members

Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

Long-Term Acute Care Hospital form for Blue Cross and BCN commercial members

Michigan and non-Michigan providers should fax the completed form using the fax numbers on the form.

Medicare Advantage Acute Inpatient Assessment Form

For Medicare Plus Blue and BCN Advantage members: Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

Blue Cross Complete

Blue Care Complete of Michigan Prescription Drug Program Overview

This document identifies the basic terms of drug coverage for Blue Cross Complete members.

Blue Cross Complete Specialty Drug Guide

Use this guide to understand which specialty drugs are covered by Blue Cross Complete.

Michigan Department of Community Health - Health Plan Carve-Out

This lists the medicines Medicaid pays for instead of Blue Cross Complete of Michigan.

Blue Cross Complete Preferred Drug List

When prescribing medications for Blue Cross Complete members, please refer to this drug list.

Blue Cross Complete Pharmacy Prior Authorization Guidelines

Refer to this list to see which drugs require prior authorization and what the criteria are for each drug.

Blue Cross Complete Prior Authorization Request Form

Fill out this form to request prescription drug coverage for your patient.

Care management and support services

Care Management and Utilization Management e-referral Overview

Learn about our care management and utilization management offerings and how they're covered.

Physician Verification Form

This form is used with our wellness plans, like Healthy Blue Achieve, to request a medical waiver for a patient or update a patient's progress.

Blue Cross Coordinated Care FAQ

Answers frequently asked questions about the Blue Cross Coordinated Care program, which is available to members with commercial plans and with Medicare Advantage plans.

High-intensity in-home care program FAQ

Answers frequently asked questions about the Landmark high-intensity in-home care program for members with Medicare Advantage plans.

Cancer Support program FAQ

Answers frequently asked questions about the Cancer Support program, which is available to many members with commercial plans.

Family Building and Women’s Health Support Solution

Learn about our Family Building and Women’s Health Support Solution, which is available to many members with commercial plans.

Nonclinical, transitional care program

Learn about our nonclinical, transitional care program to help reduce avoidable inpatient readmissions for Medicare Advantage members

Northwood Durable Medical Equipment, Prosthetics, Orthotics and Medical Supplies Management Program FAQ (PDF)

Answers frequently asked questions about the DMEPOS management program for commercial and Medicare Advantage members in Michigan.

Northwood DMEPOS Management Program Procedure Codes Requiring Prior Authorization (PDF)

Provides access to a list of procedure codes that require prior authorization for the Northwood DMEPOS management program for commercial and Medicare Advantage members in Michigan.

Keep office information secure (PDF)

Learn about all the steps you can take to maintain a safe, confidential and secure work area regardless of work location.

COVID-19

Pharmacies encouraged to join the Blue Cross Vaccine Affiliation Program to facilitate COVID-19 coverage

Learn how you can sign up and use this program to ensure your patients have COVID-19 vaccine coverage.

COVID-19 testing for pharmacies for Blue Cross PPO and BCN HMO members

Read about our testing policies and how to code and bill for tests.

COVID-19 testing for pharmacies for Medicare Plus Blue and BCN Advantage members

Read about our testing policies and how to code and bill for tests involving our Medicare Advantage members.

Medical chart review reimbursement

Ciox Medical Chart Review Reimbursement Form

If you've supplied our vendor, Ciox Health, with medical charts for Medicare Plus Blue PPO, you can request reimbursement with this form.

Blue Cross HEDIS Medical Chart Review Reimbursement Form

If you've supplied medical records to a Blue Cross HEDIS clinical consultant performing HEDIS retrievals, you may request reimbursement with this form or through your HEDIS clinical consultant. We only reimburse for Blue Cross Medicare Plus Blue, Blue Cross Commercial PPO and Marketplace PPO members.

Medicare Advantage

Drug lists and prior authorization guidelines

View all our drugs lists along with guidelines for step therapy and prior authorization requests.

Medicare Plus Blue PPO enhanced benefit policies

Learn about our enhanced benefit policies for Medicare Plus Blue℠ PPO plans for individuals and groups.

BCN Advantage Enhanced Benefit Policies

Learn about our enhanced benefit policies for BCN Advantage plans for individuals.

Waiver of Liability

Medicare sometimes denies payment for certain health care services. If you're a non-contracted provider you can try to appeal a Medicare denial. As part of the process, you'll have to fill out the above form. You can find this and the other requirements for an appeal at the Centers for Medicare & Medicaid Services.

BCN Advantage Fee Schedule for Professional Services

To learn about reimbursement for professional services under BCN Advantage, refer to this fee schedule.

Medicare Plus Blue PPO Provider Agreement

The Medicare Advantage PPO Provider Agreement includes a base agreement that applies to all providers.

Medicare Plus Blue PPO Provider Agreement Practitioner Attachment

This document applies to practitioners participating in Medicare Plus Blue PPO.

Medicare Plus Blue PPO Provider Agreement Hospital Attachment

This document applies to hospitals participating in Medicare Plus Blue PPO.

Medicare Plus Blue PPO Provider Agreement Non-Hospital Attachment

This document applies to non-hospital facilities participating in Medicare Plus Blue PPO.

Medicare Plus Blue PPO Provider Agreement Rural Facilities Attachment

This document applies to rural facilities participating in Medicare Plus Blue PPO.

Medicare Plus Blue PPO Provider Agreement Federally Qualified Health Clinic Attachment

This document applies to federally qualified health clinics participating in Medicare Plus Blue PPO.

End Stage Renal Disease Facility Medicare Plus Blue PPO Payment Rates

ESRD facilities should refer to this fee schedule when caring for a Medicare Plus Blue PPO patient. Member copayments and deductibles apply.

Medicare Plus Blue PPO Enhanced Benefits Fee Schedule

To learn about reimbursement for enhanced benefits under Medicare Plus Blue PPO, refer to this fee schedule.

Advantasure Remote CDI Program for Medicare Plus Blue PPO

Blue Cross Blue Shield of Michigan has partnered with Advantasure in their Remote Clinical Documentation Improvement Program. This program helps providers make complete and accurate diagnoses of our Medicare Plus Blue PPO members.

Advantasure Clinical Documentations Improvement Alert for Medicare Plus Blue PPO

Use this alert as a guide during the face-to-face or telehealth (audio and visual component) patient visit.

Non-Michigan providers: Prior authorizations, claim submissions, helpful resources and more

This document contains information about prior authorizations, requests for durable medical equipment, preservice and post-service appeals and claims submissions.

Out-of-Area Providers: Advantasure Clinical Documentation Improvement Alert for Medicare Plus Blue PPO

Use this alert as a guide during the face-to-face or telehealth (audio and visual component) patient visit.

Advantasure Remote CDI Completion Tips for Medicare Plus Blue PPO

This tip sheet can help you complete a CDI alert.

Advantasure Remote CDI Stars Guide for CDI Alerts

Use this guide as a reference when completing the Star Measure Gap Closure section of the CDI Alert.